Targeted audience and scheduling
Build and schedule campaigns with recipient-level controls, custom sender settings, and clean suppression handling.
ServiceM8 Winback Engine
Recover quiet customers before your pipeline goes cold.
Book Again helps teams launch targeted win-back campaigns, track engagement, process replies, and create follow-up jobs from customer intent signals.
Webhook-powered engagement analytics
Capture opens, clicks, bounces, and delivery events through SendGrid webhooks to see what is working now.
ServiceM8-ready follow-up flow
Sync companies and contacts, parse inbound interest, and trigger the right next step directly in your operations flow.
How Book Again works
1. ConnectSign in with ServiceM8 and keep account data in sync.
2. LaunchCreate a win-back campaign and send to qualified contacts.
3. MeasureTrack recipient engagement and inbound replies in real time.
4. ConvertRoute interested leads into job creation and callback actions.
Built for operational follow-through, not just email sends
Book Again is designed to bridge marketing and dispatch workflows. Once customers show intent, the platform helps your team move from signal to action quickly.
Recipient identityUUID-based links keep campaign actions traceable and safe.
Suppression awareUnsubscribe events update recipient records before future sends.
Webhook firstEvent ingestion keeps engagement data current as campaigns run.